Lastly it could be the gears in the motor housing.
Rv awning release lever stuck.
The awning worked fine till we washed the trailer.
Then usually you can move the lock to the roll up position.
Release the travel locks on the awning arms and release the cam lock if it still holds at all.
If you haven t solved the problem try having another person pull the awning strap as far as posible to release the tension on the lock tab.
The lever is stuck on the up position.
While the awning was rolled up we unhooked the legs from the trailer and swung them out to wash behind them.
Step 2 lock spring tension.
Could be a bad strut that is hard to collapse grab the awning while out and try pushing in by hand.
There can be an obstruction in the arms or rust build up on the strut.
Release a sticky awning ratchet lever by releasing the awning lever with one hand while pulling down gently on the awning support arm with your other hand.
Dometic awning is in the out position.
The lever will answered by a verified rv mechanic.
Insert a cotter pin through the inner shaft at the end tube to lock the spring.
Pull the support arm to release the ratchet attached to the other end of the lever.
We had a difficult time replacing them really had to lift hard to get them back in the bracket.
It is tight but i get it to the roll down position by doing that and can pull my awning down.
Even when tapped with small hammer.
Step 1 extend awning slightly.
Extend the awning out approximately 1 foot and prop it in place with the board for now.
Locking lever will not release when pulled forward by pull rod awning down.
I have an a e awning with the roll down roll up lever stuck.
The awning will not go up.
Then while pulling toward me in a motion to unroll the awning i work the release latch with my right hand as i move the awning roll back and forth with my left hand.