Second the indoor chime won t ring when someone hits the doorbell.
Ring pro doorbell chime buzzing.
Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two.
I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
But then one of the ring pro s started going offline due to low voltage.
I started by using the 16v 10va transformer that came with the chime.
When i contacted ring support they informed me that ring doorbell 2 does not have the doorbell chime type setting.
My ring video doorbell 2 is buzzing non stop after working well for 6 months.
Your ring pro requires a power source that supplies a minimum of 16 volts ac.
The internal mechanical doorbell works perfectly the ring does not.
First the ring device will no longer charge.
When i originally installed my ring doorbell pro i upgraded my transformer to a 16v 30va.
Disconnecting power causes two major problems.
Very good article for ring doorbell pro.
I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue.
That worked successfully for a couple of weeks.
I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue.
When the ring pro was setup initially months ago i disconnected the downstairs chime box because the doorbell can only be setup to receive power from one transformer.
Was getting 12v out but only 6v at both chimes and ring doorbell.
Mine is only 10va so they are sending me a replacement one that is 30va.
No more buzzing 12v at both chimes and button and doorbell button and chimes work again.
I have two ring pro video doorbells connected to a mechanical chime.
Furthermore they informed me that i need a 30va transformer for my mechanical door bell.
Disconnected the ring doorbell and reinstalled old doorbell button.
For ring pro to function correctly the voltage needs to be listed as good or when you tap it at least 3 900mv.
Ring doorbell guide working about 10 15 days ago and guessing from low voltage and not enough to keep the battery charged.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
No more annoying hum.
So as a sanity check i tested the downstairs chime box i left the upstairs box disconnected and still received buzzing.